Service & original parts

Comprehensive service solutions from GEZE

Consistently reliable and efficient customer service is one of our key goals. That’s why GEZE offers you individual and customised services. We advise you on your products and services across their entire life cycle. We find the right solution for by personal consultation.

Stock Management

Your systems at a glance

GEZE information service

As the operator of a number of buildings, an overview over all systems and the immediate assignment of fault messages is crucially important to you. The GEZE ServicePortal takes this task off your hands and offers you the option of passing on fault messages online.

You will receive an overview showing:

  • all projects
  • the systems in the relevant projects
  • the maintenance situation of the various systems
  • detailed technical information regarding the individual systems

Your access is password-protected and your data is constantly updated.

Technology-aided documentation

With our technology-aided and seamless documentation of maintenance results, we help you to plan your annual investment and operating costs. Our data directs you to the most economic time for modernisation.

Get in touch for a no-obligation consultation.

The new EU Construction Products Regulation

Declaration of performance as a new product proof

The new EU Construction Products Regulation (BauPV) came into force on 1 July 2013. It is legally applicable and replaces the previous Building Product Guideline (BPR). The BauPV relates only to products for which harmonised European product standards are in place. This affects:

  • GEZE door closers - hEN: EN 1154
  • GEZE integrated all-glass system swing doors - hEN: EN 14351
  • GEZE safety technology - hEN: EN 179, EN 1125
  • GEZE SHEV - hEN: EN 12101-2

The most update to the regulation concerns the manufacturer's "declaration of performance". It replaces the previously applicable declaration of conformity, and describes the concrete and provable performance of a product. The CE marking obligations have also been extended.

Modification & modernisation

From consultation to installation

Our expert team supports you when converting outdated equipment.

Our expert team supports you when converting outdated equipment. © Karin Fiedler / GEZE GmbH

Generally speaking, the expected lifetime and useful life of building technology has always been shorter than that of the building itself. But new standards and legislation are changing expectations, especially with regard to building safety.

GEZE supports you in modifying outdated equipment to improve the utility and safety of your systems. Modernisations bring the products up to the latest technical standards. In addition, key functional parts can be retrofitted to improve operating properties. GEZE offers forward-thinking product solutions and long-term expertise.

GEZE Service – At your service, wherever you are